Meet some of our caregivers

What drove you to work with SHS?
I learned from my dad about his day-to-day happy times and struggles while caring for my mom during the three years she had Alzheimer’s. They lived in New Mexico and I visited often to help. Over the last six years, to give a break to some of my friends, I have spent time caring for their elderly parents. After retirement, I learned about SHS through a friend whose sister loved the caregivers she had from SHS. I knew that’s what I wanted to pursue. I have been with SHS since September 2023.

What did you do before working with SHS?
I was an administrative assistant working for both industry and the U.S. Army.

What type of help and companionship do you provide for your clients?
I help with housework, grocery shopping, cooking, food prep, driving, medication reminders, and technical assistance with computer, phone, or appliance issues. I also provide companionship, like listening, walking, cards, and board games.

What’s a typical day in the life with you and one of your clients?
One of my clients is a delightful 97-year-old woman with a very compromised short-term memory. A typical visit begins with ensuring she took her medications and had lunch, talking about her family and the birds and plants in her backyard, and helping create a grocery list. Grocery shopping is always fun because she is so thoughtful and meticulous with everything that goes in the cart and so curious about the myriad offerings. If time and weather permit, we go for a walk afterward.

What is your favorite part about SHS? 
Besides the bonds made with my clients, my favorite things about SHS are the opportunities for training and fun caregiver events. I loved the bowling event where SHS personnel and caregivers got to know each other better.

What is one of your favorite memories about working with SHS?
I loved hearing from a client’s daughter that my visits greatly brightened her mom’s day. Her mom had moderate dementia, but we became fast friends. I asked her questions about her growing up, parents, and jobs, and she became animated while taking me through it all. We laughed a lot, listened to music, looked at family photo albums, and both of us looked forward to our next time together.

When you aren’t working with SHS, what are your hobbies?
I love spending time with my family and friends, long walks, movies, and taking Bollywood dance lessons.

How long have you been with SHS? What drove you to work with SHS?  
I started with SHS in December 2023. I previously volunteered driving a food bank van, delivering food and other things to senior communities where I lived. I saw how helping others in small ways could make a big difference in their lives. Working at SHS seemed to be a natural extension of that.

What did you do before working with SHS?
I was licensed as a certified public accountant and worked in the California state government for 42 years in different capacities.

What is your favorite part about SHS?   
I very much enjoy the interaction with the clients I serve – seeing them smile, hearing them laugh, and making that connection. I get so much back from the time with my clients.  

What type of help and companionship do you provide for your clients? 
Primarily mental stimulation and easy physical activity. Sometimes I’ll make a small meal during our time together. I try to be a friend and be as engaged with them as their situation and the day allows. 

What’s a typical day in the life with you and one of your clients?
Each day is a little bit different. If appropriate, I like to let them lead and do with them what they want that day. We play board games, card games, work on puzzles, or go for short walks. We also discuss historical events and some of their life accomplishments and memories.  

What is one of your favorite memories about working with SHS?
As I was leaving after my first appointment with a new client, he remarked to his wife, “We solved a lot of the world’s problems today.” It made me feel that I was having a positive impact and his day was better because I was there.

When you aren’t working with SHS, what are your hobbies?
I’m a travel nut. I love road trips and have driven through almost every state, including driving to Alaska and back. I also like exploring overseas and have been to Hong Kong, Thailand, Japan, India, Australia, and Italy.

How long have you been with SHS? What drove you to work with SHS?  
I’ve been working for SHS for around a year after the COVID pandemic led me to an early nursing retirement. I feel blessed to be a part of this special group of professionals. 

What did you do before working with SHS?
I have been an RN for over 45 years in orthopedics, internal medicine, ICU, OR, and psychiatry. I love to incorporate my nursing knowledge to care for my clients.

What type of help/companionship do you provide for your clients?
I try to help with anything they need within my ability and the parameters of service offered by SHS. That can be companionship, self-care assistance, joint exercises, housekeeping needs, grocery shopping, laundry, medication reminders, and, most of all, safety.

What’s a typical day in the life with you and one of your clients?
I start by checking in with the client and identifying a list of things we want to accomplish together. I’ll get started with the laundry first, then prepare a healthy meal, as well as encourage adequate fluid intake. I also give medication reminders, assist clients with activities of daily living, and incorporate exercise like taking walks in the neighborhood.

What is one of your favorite memories about working with SHS?
I really enjoyed being a driver for a client who gave up his driver’s license after being diagnosed with Alzheimer’s. Driving him to the golf course and witnessing his delight at being on the lush, green field was priceless.

When you aren’t working with SHS, what are your hobbies?
I have been playing tennis on a ladies’ tennis doubles team for over 20 years. I recently gave up team tennis but still play socially two to three times per week.

Jocelyn is a true altruist who’s most at home helping others, including members of her church and her SHS clients. Here, she shares her favorite things about working for SHS and how she ends her days with clients on a sweet note.

Q: What drove you to work with SHS?  
A: I started working for SHS in 2018 because I enjoy helping people! I was always helping my in-laws by doing errands, as well as visiting them and the sick and shut-in from our congregation, so I thought this would be a nice thing to do since I was retired.

Q: What’s a typical day in the life with you and one of your clients? What types of help and companionship do you provide?
A: A typical day with one of my clients is getting them up if they are not already awake, making sure they eat breakfast or brunch, and helping them shower. Throughout the day, we’ll talk, read their emails together, walk outside, go grocery shopping, sit outside, or get a change of scenery by going to activities. Then, we go to dinner and J.P. Licks for ice cream!

Q: What is your favorite part about SHS?   
A: I love meeting new people, both new clients and fellow SHS employees at gatherings. I especially enjoy the new clients because they educate me while I’m trying to help them, which is great! One of my favorite memories was when I got a chance to work with a client from my hometown of Detroit.  

Q: When you aren’t working with SHS, what do you like to do?
A: I’m very involved with my church, whether attending services or visiting the sick. I love to read when I can find the time.

Theresa brings a wealth of experience in senior care, including being recognized with the Alzheimer’s Association Caregiver’s Award in 2013. Here, she shares how she came to SHS and other ways she likes to stay active in the community.

Theresa has been with SHS since 2021, and what she cherishes the most is the opportunity to reminisce with each person she’s meet. “It’s great to discover shared interests and experiences, like the games we played as kids or the places we’ve traveled to”. She loves developing relationships with my clients, whether she’s assisting with day-to-day tasks, going for a walk, shopping, or simply getting coffee together.

Theresa spent 12 years working in the recreation departments of nursing homes and assisted living facilities. During my time in nursing homes, she developed a love for working with seniors, especially those who were experiencing dementia. One of the programs she is most proud of introducing is “Armchair Travelers,” which allowed residents to virtually explore different places from the comfort of their nursing home. Theresa knew she wanted to keep supporting the senior community after retirement, and joining SHS seemed like the perfect way to do that.

Theresa loves spending time with her grandchildren and staying active in my community. She volunteers with Meals on Wheels and serve as a Deacon and on the Missions Committee at my church. Theresa loves having the opportunity to continue giving back in different ways.

Bob has been infusing Seniors Helping Seniors, Greater Boston & Metrowest with his kind-hearted spirit since 2017. 

After dedicating 25 years to grinding in the world of institutional investment management and retirement planning at esteemed institutions like State Street Bank and Citistreet, Bob found himself yearning for a different way to enrich his days—something meaningful, flexible, and fulfilling.

Bob found us and decided to join since he believed that his career, education, passion for sports, history, reading, and outgoing personality would make him an ideal companion. He wasn’t wrong! Bob now spends his days on enjoyable outings, leisurely strolls, museum escapades, coffees, lunches, casual chats and even running errands with his clients. 

As a certified financial planner, Bob doesn’t shy away from wearing an additional hat and chatting about sound retirement planning insights to the seniors he so compassionately looks after. But what Bob loves most about his job is the invaluable opportunity to connect and exchange stories with individuals from a kaleidoscope of backgrounds. Some of his clients have grown up in India, Lithuania, Hungary, Norway and elsewhere who lived through difficult times such Nazi and Communist occupations, moved to the United States, and created an incredible life for themselves. 

Bob himself has a personal life goal to visit 80 countries by the time he is 80. He has nicknamed it “80 by 80”. With an impressive tally of 36 countries already under his belt, the horizon promises boundless exploration and discovery since he and his wife love traveling on cruises. 

Michelle joined the Seniors Helping Seniors, Greater Boston & Metrowest team in December 2021, eager to start a new chapter in her life with a heart full of compassion and a deep desire to give back to the community. Since then, she has made a tremendous impact on everyone she interacts with, spreading infectious happiness and positivity wherever she goes.

Michelle’s days with her clients are filled with meaningful activities and engaging conversations. Her warm and friendly personality immediately puts her clients at ease, and she loves meeting new people and building meaningful relationships with them. She understands the importance of companionship, conversation, and the value of helping seniors feel safe, connected, and valued.

During her visits, Michelle enjoys going for walks with her clients when the weather permits and assisting with some light housework. Her clients appreciate her commitment to providing personalized care, and her positive attitude and genuine interest in their well-being make her a true asset to the SHS team.

One of Michelle’s favorite pastimes is curling up with a good book and during spring she enjoys planting flowers and taking in the beauty of nature. She is also a true yoga enthusiast and practices regularly with her friends, finding it to be a great way to stay active and centered.

Susan joined Seniors Helping Seniors, Greater Boston & Metrowest in February 2021, after a long career as a postmaster. Susan thrives on helping others, and that’s what drove her to seek out a role with us at SHS, and she immediately bonded with her clients.

She loves being able to provide help, love, companionship and friendship for her clients, and is committed to making sure they are safe and happy. Susan is a true nurturer and quickly works to build trust with her clients and their families. The relationships she’s built is her favorite part about SHS. Recently, Susan had a client get released from the hospital and she lights up when she talks about the excitement they both had when they were reunited. 

A typical day for Susan and her clients involves making sure medicine is taken, helping to shower, get dressed, brushing teeth and styling hair (which she loves doing!). The remainder of the days are spent on little adventures to get lunch, the movies or to see a play, or even a mani/pedi. Other days include a long car ride and conversations, exercises and lots of walks in the fresh air. Susan also helps clients get ready for bed, helps make dinner, and ensures a safe sleep. 

In her free time, Susan loves spending time with her grandchildren, boating, traveling, reading and walking.

Gloria joined Seniors Helping Seniors, Greater Boston & Metrowest in February 2020 and dove right in. Gloria had been retired for a year and after learning about SHS from a friend, she was immediately intrigued and applied!

Gloria is a registered nurse who’s dedicated her life to helping others. Prior to working with SHS, she spent 20 years at the Boston VA Medical Center and another 15 years at Boston Children’s Hospital. To get familiar with the line of work we do, Gloria eagerly took our “Caring for People with Alzheimer’s Disease” training and loved that and meeting with our other caregivers.

With SHS, Gloria does a lot of home-based activities with her clients, but also loves to walk their neighborhoods with them. In warmer weather she also likes to visit the Senior Center with her clients for added adventures. She has always enjoyed being around people and as a chatty person, she values the new relationships she has created.

In her free time, Gloria visits with her family members, exercises, and volunteers at the food pantry at her church and local shelter.

Claire joined Seniors Helping Seniors, Greater Boston & Metrowest in October 2017 upon retirement. With her husband still working full time, Claire quickly realized she needed something rewarding to occupy her new free time. Upon discovering SHS, she was excited to be able to do something she loved — helping others!

Prior to working with SHS, Claire worked as a Surgical Technologist in various operating rooms for more than 50 years… quite an accomplishment! She loves how she now has flexibility in her work schedule and how well she’s been matched with each of her clients’ personalities.

Claire notes how each of her client experiences are unique but often they spend a lot of time reminiscing and sharing each others’ life stories. Laughter and music is also a big part of her client experience and she loves singing with clients and finding the fun in everything they do together. She also takes clients on errands, like grocery shopping, doctor appointments and even hair appointments.

She has one client whom she’d often shop with then enjoy walks along the Charles River, visits to museums, libraries and even out to lunch.

Museum visits are a favorite of Claire’s with clients. One of her best SHS memories is visiting the Museum of Fine Arts with a client who could guide her through every single exhibit and artist there!

When she’s not with her SHS clients, Claire enjoys working out and spending time with her husband, daughter and grandson. 

Jon joined Seniors Helping Seniors, Greater Boston & Metrowest in May 2020. Despite the challenges with Covid-19, he immediately jumped in and began providing excellent care for his clients. Before coming on board, Jon taught english to 7th graders for 40 years, a career he loved.

Jon was attracted to SHS because he was eager to help others while remaining socially engaged. He loves sharing a variety of conversations and activities with his clients. He’s done everything from playing golf with an 87-year-old client to singing campfire songs with another client who could play the banjo but had trouble finishing a sentence. And those are just some of the fun memories he’s created!

Being a former English teacher, Jon often reads with his clients to keep their minds engaged. Jon also enjoys taking walks with his clients to help keep their bodies active.

In his free time, Jon is an avid newspaper and fiction reader. He also maintains an active lifestyle, playing in USTA tennis leagues, golfing, ski racing and cooking with lots of spice!

Gerry joined Seniors Helping Seniors, Greater Boston & Metrowest in 2017 after working in various hospital and medical offices for 20+ years. From her career experiences, Gerry has a lot of accrued medical knowledge and an empathic awareness of how to help others going through a difficult time which can be seen in all that she does with SHS.

Gerry was drawn to SHS because of the work we do for the senior community and the opportunity to share, bond and provide entertainment and joy to the lives of others. Upon joining SHS, she dove right in, helping to care for an 100-year-old, inquisitive client in her first month and beyond. Gerry provides friendship and companionship to her clients, often cooking, taking drives and getting them up and moving… whether it’s walking around the grocery store or walking around their home to admire the bird feeders!

In her free time, Gerry is a gratefully happy mother and granny! She loves to continue to learn new things (an avid attendee of our training sessions!) and has an energy that’s contagious and humor that brightens the day.

Amy has been working with Seniors Helping Seniors since October of 2016, and she’s been an amazing support to her clients. Amy has an exceptional warmth and compassion, which is apparent immediately after meeting her. She has an infectious smile and laugh, and an uncanny ability to brighten the day of her clients. Amy grew up in Kenya and she understands and is sensitive to how other cultures view aging. Amy takes her role as a caregiver very seriously and is often trying to find creative ways to keep her clients’ engaged. Her clients love her upbeat personality and her willingness to help in any way she can. She is communicative with the office staff and takes advantage of any learning opportunity that she can in order to understand how best to support her clients. She exudes empathy and we feel so fortunate to have her on our team.

Ginny joined Seniors Helping Seniors, Greater Boston & Metrowest in April 2019 and has been providing excellent companionship to her clients ever since! Decades ago, Ginny worked as an outreach social worker for senior citizens and later volunteered with Meals on Wheels and as a SHINE Medicare counselor, and more recently, she spent several years visiting and helping care for her elderly mother. After her mother’s death, found herself missing caregiving and landed with us at SHS, looking to help those who feel vulnerable to feel safe and connected instead.

With that in mind, Ginny is committed to providing companionship to help defray feelings of loneliness, boredom, anxiety and depression that many seniors often face, especially for those living with dementias and other illnesses. Ginny loves to do activities with her clients, especially getting them out of their home for a change of scenery and social stimulation, enabling them to enjoy things they are no longer able to do on their own. This includes meals at restaurants, museums, gardens and walks around the Arnold Arboretum. And for those with mobility issues, she brings fresh activities and conversations to them in the home.

Ginny has noted being blown away by how each of her clients, “in their own way, face each day with courage, grace and humor,” and knew she’d found her calling early on with SHS, when she was picnicking with a client who works hard to overcome aphasia who announced, “I love this!”

Marge has been working for SHS since 2016. During her time on staff, she has made a big impact on both her clients and her colleagues. Marge is a retired pediatric nurse and has been able to apply a combination of clinical knowledge and compassion to the work that she does with her clients. Her clients refer to her as a “treasure” and “superb” and we agree! Marge is kind and patient in the face of resistance and has the ability to make even the most ambivalent clients receptive to care. Marge has an amazing ability to make people feel like she’s an old and dear friend. She is insightful and intuitive; both qualities that make her stand out as an exceptional caregiver. We have learned a lot from Marge and find ourselves seeking her guidance on challenging situations. We feel very fortunate to have Marge on our SHS caregiving team!

Victor came on board Seniors Helping Seniors in September 2020, inspired by his desire to give back and be helpful to others at this stage of his life. His background includes personal family experience with dementia. Victor earned an associate’s degree from Ben Franklin Institute of Technology in Boston; before joining SHS, he worked in the automotive industry for 25 years, preceded by administrative stints in healthcare and corporate world settings. While in the auto industry, Victor worked primarily as a mechanic. He has a friendly, easy-going personality and is very empathic, making him a good fit for this work. Family is very important to Victor and much of his family lives on his block, a rarity these days. When not working, Victor likes to keep active and enjoys camping, biking, hiking with his dog, gardening, reading, and anything car-related.

Aina has been exchanging her time and companionship for warm smiles and heart-felt gratitude from her clients at Seniors Helping Seniors, Greater Boston & Metrowest since November of 2022.

It was a stroke of luck that through her love of reading Aina stumbled upon our flyer at her local library’s bulletin board, and she decided to embark on a new journey with us!

Before joining the team, Aina had a long career in inventory management and sales analysis and was contemplating what her next chapter in life might look like. Little did she know that her desire to give back and help others would lead her to SHS, where she could use her skills and passion for connecting with people to make a difference in the lives of seniors in her community.

No matter what her clients need, Aina is always ready to lend a hand with a smile on her face. Whether it’s accompanying them to appointments, running errands, or simply spending time together, Aina makes sure that each moment is special and memorable.

When she’s not busy caring for her clients, Aina can be found indulging in her love for long walks, reading books on the beach, skiing, spending time with family and friends, and traveling.

Bruce Arafe has been with Seniors Helping Seniors, Greater Boston & Metrowest since late 2020.

After a long career as a mental health counselor and 40 years spent building and running his own company, Bruce was captivated by the opportunity this role gave him to share his compassion and expertise with others in his stage of life. He has found true fulfillment in his job as a caregiver, knowing he gets to make a meaningful contribution to his community every day and create the positive impact he wants to see in society.

Through his interaction with clients, each day is a chance for laughter, shared stories, and heartfelt moments that make both him and his clients feel valued and loved. Bruce cherishes these special times and holds the smiles of his clients close to his heart. One of his favorite memories is of a client singing Frank Sinatra; he still remembers how impressed he was by his client’s singing abilities and the emotions it sparked inside him. Bruce also loves learning about the remarkable contributions many of his clients have made to the United States and the world, like one client who played a vital role in creating the airport radar used in airports today.  

Typically, his days with clients are filled with engaging conversations while walking around the neighborhood, going on coffee runs, or enjoying meals at restaurants.

Outside of work, Bruce enjoys picking up the tennis racquet for a friendly match or hitting the golf course. He loves to travel and has visited Central America, Europe, many of the Caribbean islands, and lived in Canada during his teenage years.

How long have you been with SHS?
I’ve been with SHS for almost a year now, and I really like the work.

What is your favorite part about SHS?   
The clients I work with are the best part of the job.

What’s a typical day in the life with you and one of your clients?
It really varies – everyone’s different. It depends on the weather and what they feel like doing. We do a lot of walking, games, and just talking.

What is one of your favorite memories about working with SHS?
The museums I’ve been able to visit – some I hadn’t visited in a while, and a couple new ones.

What did you do before working with SHS?
I worked in food service.

When you aren’t working with SHS, what are your hobbies?
I read a lot.

What drove you to work with SHS?
I’ve worked with SHS since April 2024. My mother suffered from Alzheimer’s for 12 years and I know how lonely and scary it can be. So many elderly people are at home all alone just watching TV and SHS provides an opportunity for someone like myself to help them lead more fulfilling lives.

What did you do before working with SHS?
I’ve been married for 37 years and am a mother of two girls. I was a kindergarten teacher to Arabic-speaking children and a fitness instructor.

What is one of your favorite memories about working with SHS?
My client is a woman in her early 80s who has quite the sense of humor. I’m always laughing at the funny comments she makes to random people we encounter during our outings.

What is your favorite part about SHS?  
Being able to develop a meaningful relationship with someone. It’s rewarding to help a person in need and make a difference in their life.

What’s a typical day in the life with you and one of your clients?
I’m always on a mission to discover ways my client can engage in the world and things that interest her. Such activities could be playing games, exercising, painting, going on a nature walk, or just enjoying a good conversation while sipping on a latte at a cozy cafe.

I’ve noticed a substantial improvement in her mood every time she experiences the great outdoors, so I try to take her outside every day. If the weather is dreadful, we may stay home and share stories, play games, discuss political issues, or have a quiet meditative moment. 

When you aren’t working with SHS, what are your hobbies?
I enjoy exercising regularly by hiking, playing squash, going to the gym, and Latin dancing with my husband. I also like cuddling up with a good mystery and entertaining friends on my newly built covered porch.